Mistake number one: hot water. Sometimes people think 40°C will “wash better”. Wool does not need high temperatures because the goal is refreshing, not food-service-level sanitising. Hot water plus movement is a direct path to felting. If it has happened to you once, you know a sweater can become dense and shorter, and you cannot fully reverse that.
Mistake number two: spinning and wringing. A washing machine set to high rpm, or twisting the sweater by hand, works like a mechanical “stress test” that wool does not win. The result can be twofold: pilling and distortion. Instead: minimal spin or no spin, then a towel and flat drying. It really is the cheapest “insurance” for a sweater.
Mistake number three: drying on a hanger. It seems convenient because it saves space, but wet knitwear stretches under its own weight. The shoulders round off, sleeves get longer, and the hem can start to wave. If you need to save space, consider a drying rack with a mesh shelf, or lay it flat on a towel on a table for a few hours, then move it elsewhere.
And what if the sweater has already shrunk? I will not promise miracles, but sometimes you can “recover” a little. Try a lukewarm soak with a bit of gentle wool wash, then very carefully stretch it flat as it dries. No yanking. This is more of a centimetre-level correction, not a return to the original size. That is why prevention is better than rescue.
If the sweater has lost softness, the culprit is often detergent or overly vigorous rinsing in hard water. An extra rinse in lukewarm water and proper flat drying can help. Sometimes a few wears are enough, because wool “comes back” to a nicer hand-feel as you wear it. Do not speed that up with another wash. Instead, refresh with steam and give it a day to rest.