ALBIONEOUTLET
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Returns

You have 14 days from delivery to return your order. Once your request is approved we'll email you the return instructions.

  1. 1

    Log in to your account

    Go to our store website and log in to your customer account. Go to account →

  2. 2

    Select "Return your order"

    Choose the "Return your order" option at the bottom of the page and follow the instructions. Return confirmation may take up to 72 hours.

  3. 3

    Pack the product

    Place the item in its original packaging. Do not remove original labels or security tags — this is a condition for accepting the return.

  4. 4

    Send the package back

    Follow the instructions in your approval email to return the package to us.

  5. 5

    Receive your refund

    The refund will be issued via the same payment method used for the purchase, within 14 days of receiving the returned shipment.

Important reminders

  • Do not remove original labels or security tags — this is a condition for accepting the return.
Read full refund policy →

Need help with your return?

Contact us →