You have 14 days from delivery to return your order. Once your request is approved we'll email you the return instructions.
- 1
Log in to your account
Go to our store website and log in to your customer account. Go to account →
- 2
Select "Return your order"
Choose the "Return your order" option at the bottom of the page and follow the instructions. Return confirmation may take up to 72 hours.
- 3
Pack the product
Place the item in its original packaging. Do not remove original labels or security tags — this is a condition for accepting the return.
- 4
Send the package back
Follow the instructions in your approval email to return the package to us.
- 5
Receive your refund
The refund will be issued via the same payment method used for the purchase, within 14 days of receiving the returned shipment.
Important reminders
- Do not remove original labels or security tags — this is a condition for accepting the return.
Need help with your return?
Contact us →