When you buy in our shop, you have 14 days to return the goods.

In accordance with the applicable law, each customer has the right to withdraw from a remote agreement within 14 days. We are counting this time:

for agreements in the performance of which the Seller issues the item, being obliged to transfer its ownership - upon taking possession of the item by the customer or the third party indicated by them other than the carrier;

- in the case of an agreement which covers many items which are supplied separately, in lots or in parts - from the taking over of the last item, lot or part.

Removal of the security seal removes the possibility of returning/replacing of the goods.

Please fill in the form and send it back together with the returned goods and receipt to the address: Monterosso sp. z o.o., Opacz Kolonia ul. Rebusowa 3,B1,B2, 02-292 Warszawa, Poland

In all other matters, the provisions of the Regulations shall apply.

Declaration of withdrawal from the agreement (PDF)

Complaint claim (PDF)

Return form (PDF)